VILOXX

1. What Are Cookies?

Cookies are small text files stored on your device. We also use browser local storage, which works in a similar way but keeps data in your browser only. Both help the platform remember things between visits, such as keeping you signed in or remembering your theme.

2. Strictly Necessary Cookies

These are required for the platform to work and cannot be switched off:

• Authentication session: keeps you signed in to your account.
• Shopping cart: keeps the items you have added to your cart.
• Cookie consent choice: remembers whether you accepted or declined optional cookies, so we do not ask you on every visit.
• Referral tracking: remembers a referral code from a share link until you sign up.

3. Preference Cookies

These remember your choices so the platform feels consistent between visits:

• Theme: whether you prefer light or dark mode.
• Currency: your selected display currency.
• Language: your selected interface language.

4. Analytics & Advertising Cookies

These are optional and are only loaded after you select “Accept All” in our cookie banner. If you decline, they do not load.

• Google Analytics 4 — how visitors use the platform.
• Google Tag Manager — manages analytics and marketing tags.
• Facebook Pixel — measures advertising performance.
• TikTok Pixel — measures advertising performance.
• Microsoft Clarity — anonymised session recordings and heatmaps.
• Hotjar — anonymised session recordings and feedback.

Which of these are active depends on the tracking IDs configured by the platform operator. Some may not be enabled at all.

5. Third-Party Cookies

Payment providers such as Paystack and Flutterwave may set their own cookies during checkout to process your payment securely and prevent fraud. These are governed by those providers' own privacy and cookie policies.

6. Managing Your Cookie Choices

• Use the Accept All or Decline buttons in the cookie banner shown on your first visit.
• Clear the cookie_consent value in your browser storage (or clear site data) to be asked again.
• Block or delete cookies in your browser settings. Blocking strictly necessary cookies will prevent you from signing in or checking out.